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We have GREAT content on this site. It's timely, relevant, and innovative. We have covered a lot of perspectives that cumulatively provide important information that can help Americans make more informed decisions regarding energy use. But who is going to hear these perspectives? How do we ensure our work does not live in a vacuum?
One way we came up with is to invite opinion leaders who care about our views to join the discussion. By the end of July, I had recruited nine writers for what our team originally dubbed the “Huffington Post” section of the Web site.
We hatched this idea back in March when our marketing strategy was in its infancy. We decided to invite UNC alumni and energy experts from government agencies, non-profits, the corporate world, and of course, Hollywood, to share their opinions on “how we should be powering our nation.”
By the end of April, I had sent letters to over two-dozen alumni, celebrities, CEOs, and government officials, inviting them to contribute 300-word essays.
Danny Orlando, the regional director of the Environmental Protection Agency’s southeast ENERGY STAR program, and Robbie Cox, a former Sierra Club president, agreed immediately.
Senator John Kerry, whose office Eileen and I stopped by during a trip to Washington, D.C. for my story “Reclaiming Creation," replied yes the same day I e-mailed his press secretary.
Our list of expert contributors continued to grow. We received essays from the CEOs of two of the nation’s largest power companies, Duke Energy and Progress Energy, and the vice president of energy and environment initiatives at IBM, as well as a reverend, a documentary filmmaker, and an international reporter.
These energy editorials were just one component of our larger marketing strategy, which included social media marketing, blogger relations, outreach to power companies, and outreach to high schools. For example, we are in the process of hiring a science teacher to turn Powering a Nation content into lesson plans that will be promoted by LearnNC, a Web resource for teachers in North Carolina.
I am proud of our first effort. We have done an excellent job fostering relationships with organizations and opinion leaders who share our views and can distribute our content through their networks and activities. But there are things we could have done differently. For example, a key component of marketing is to define a target audience, learn it inside out, and then develop a product that meets its specific wants and needs and adds value.
During the initial planning stages, I am concerned we did not clearly define or understand our audience. We had a demographic profile and a media consumption profile in mind, and we considered existing research into this group's media consumption habits. But we did not conduct original formative research to understand exactly what a very targeted segment wants and needs when it comes to energy information and news.
An area for future improvement is to ask readers in what format they would like to receive this information and from which channels would they like to be told about it.
That being said, perhaps experimental, innovative journalism need not adhere to textbook marketing processes. First, do what hasn't been done before; then, adapt it it to appropriate audience segments.
Fortunately, this fall, marketing professor Dr. Heidi Hennink-Kaminski of the School of Journalism and Mass Communication will lead eight teams of marketing students to design a total of eight marketing plans for four different target audiences of Powering a Nation. This will ensure that next year’s team has a solid foundation from which to market the product, while at the same time allows us to aid experiential learning at UNC.
I am certain our marketing efforts will pay off and that by next year, with the help of Dr. Hennink-Kaminski's class, we will have a better understanding of who is reading our content, how we should reach them, and what we can do to serve better their reading needs.
I am also hopeful that marketing communications, as a critical media management function, will be required of future News21 teams.


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